![The welcome desk, customer service desk, hero bed, and backlit bedding and pillow accessories sections in Saatva's stunning new Pacific Northwest retail location](https://images.prismic.io/saatva-press-room/e417703a-5975-4e68-b0b5-5d5c0cedef11_Web+Format+JPEG-Saatva+Seattle+Viewing+Room+-+Entrance+Desk+and+CSR+Desk.jpg?auto=compress,format&rect=0,65,1920,1152&w=500&h=300)
Saatva opens its first location in Seattle ahead of Better Sleep Month
The DTC mattress company’s second Pacific Northwest retail experience opens in Washington state in time for Better Sleep Month.
Saatva, America’s Smarter Luxury Sleep company, has opened its latest retail location in Seattle's upscale shopping district adjacent to the University of Washington's main campus. Saatva's second Pacific Northwest outpost, situated in the University Village neighborhood, is the first in the Evergreen state. The immersive 5,100-square-foot space was designed to be more than a standard mattress store. Saatva Seattle is the ultimate destination for an integrated mattress exploration, education, and modern retail technology experience.
“We’re thrilled to be open our newest Viewing Room in one of Seattle's most vibrant shopping districts,” said Saatva CEO Ron Rudzin about the University Village location. “An extension of our online presence, it’s another way to experience our commitment to delivering white-glove customer service and made-to-order, premium mattresses that don’t come in a box.”
A New Design Experience
Saatva Seattle showcases the company’s new retail design journey. This location was conceptualized by Hines Collective and Ware Malcomb, an award-winning multidisciplinary architecture and design firm. Hines further integrates modern touches and emphasizes the luxuries of the brand with this new interpretation of Smarter Luxury Sleep. This perfectly complements Ware Malcomb's contemporary design and construction approach that provides elegance and sophistication in one of Emerald City's most luxurious shopping areas.
“One of the first elements you experience is the incredible architecture of the ceiling,” said Hines. The coved ceiling, with its undulating lines, guides visitors through the store as other design features layer on and contribute to that flow. There are numerous ‘wow’ moments throughout the interior, including a 6–by–10–foot changing digital display wall that allows customers to experience a Saatva mattress in the setting of their choice. Like all Saatva Viewing Rooms, Saatva Seattle is designed to be a relaxed, self-guided space where customers can use technology to interact with, and learn about, products at their own pace.
From the moment a visitor enters through the foyer, the Viewing Room aims to redefine the customer experience. With its aromatic fragrance, subdued color palette, warm lighting, sustainable flooring, and wall treatments, Saatva Seattle offers an inviting respite from the city’s bustle. Further into the space, silvery trees form a canopy under the ceiling’s gentle curves. Soft fabrics and floor-to-ceiling mirrors punctuate the walls throughout, creating a unified environment from start to finish. In keeping with Saatva's "made in America" philosophy, interior materials and finishes, including the architectural lighting, were manufactured in the U.S.A.
In addition to showcasing Saatva’s full lineup of made-to-order luxury mattresses—featuring innerspring, memory foam, latex, hybrid, adjustable air, youth, and crib options. Saatva’s suite of organic bedding products is also on display, including the new Organic Velvet Diamond quilt and the Organic Channel Cotton quilt, perfect for upgrading one’s sleep sanctuary.
Cutting-Edge Technology
Thanks to a partnership with Samsung, the Seattle Viewing Room is outfitted with state-of-the-art displays and the latest behavior-sensing technology to help customers discover, personalize, and build their ideal sleep experience. In addition to the digital “hero” wall, composed of nine Samsung VM46T-U 46-inch Full HD Ultra-Narrow Bezel Video Wall Displays, information kiosks at each bed display allow visitors to interact with the collection at their own pace, with knowledgeable Sleep Guides on hand to assist and answer questions.
“Samsung is committed to helping retailers provide unique and enhanced customer experiences by leveraging data and in-store behavior,” said Chris Mertens, Vice President of Sales, Display Division Samsung Electronics America. “Our continued partnership with Saatva is a testament to how our display technology and software solutions continue to improve the customer journey from the moment the consumer enters the store.”
As customers discover bedding, pillow, and other top-of-bed accessories, for example, an LED display embedded in the accessories wall changes to display pertinent product information. In the mattress area on the left wing of the location, kids can interact with the Samsung Flip, a 55-inch whiteboard with a touch screen for drawing, while parents test out the different sleep options.
“Samsung’s technology allows us to optimize and automate store campaigns and the product information based on real-time integrated data to deliver the content and information that our customers care about most when shopping,” said Rudzin.
The Saatva Seattle Viewing Room opened in April, just before the celebration of Better Sleep Month, an important calendar recognition created by the Better Sleep Council, to help people focus on improving their sleeping habits. Saatva's new shopping outpost for the residents of Seattle, Washington, is a space designed for the education and exploration of the best in modern, eco-responsible sleep products and accessories. Visit the Saatva Seattle Viewing Room to discover the best-in-class luxury mattresses, eco-friendly bedding products, and designer home furnishings. Stop by and experience what makes Saatva the Smarter Luxury Sleep company.
Viewing Room Information:
Saatva Seattle
4715 NE 25th Ave
Seattle, WA 98105
Hours of operation: Monday - Friday 10 AM - 7 PM, Saturday 10 AM - 6 PM, Sunday 11 AM - 6 PM
206.331.4162
info@saatva.com
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